Rachel HallDIRECTOR OF OPERATIONS
As Director of Operations, Rachel Hall is responsible for the day-to-day workflow of the Rockford office. She provides oversight for the Rockford office administrative activities, coordinates workflow and is the communication liaison with corporate departments. Rachel brings a strong focus on service excellence, leadership & organizational skills to the team. She has worked in the financial and banking industry for 10 years and her teams have received multiple customer service awards over that time period.
Rachel was born and raised in the Rockford area and graduated from Rock Valley College with a degree in Business Administration and Marketing. She is also an active Board Member for Grace Lutheran Preschool. Rachel currently resides in Loves Park with her husband, Andrew, and two children, Zach and Katie.